How to Order Replacement Parts or a New Unit from GHP Group

At GHP Group, we are committed to providing you with high-quality patio heaters and outdoor furniture for your outdoor living spaces. If you need to order replacement parts or purchase a new unit, this guide will help you navigate the process smoothly.

Authorized Retail Partners

You can order replacement parts or new units through our trusted retail partners:

Costco
Lowe’s

Contacting GHP Group Customer Service

Alternatively, contact our customer service team directly to place your order or get assistance. When contacting us, please have the following information ready to expedite your request:

Product model number
Details of the replacement part needed or the specific unit you wish to purchase

Providing these details helps us ensure that you receive the correct, high-quality, and durable parts compatible with your existing equipment to maintain optimal performance.

How to Reach Customer Service

You can reach our customer service team via email at [Insert customer service email] or by phone at [Insert customer service phone number]. Our team is professional and dedicated to your satisfaction, ready to assist you with your order and any questions you may have.

Additional Tips

Check the product packaging or your manual for the model number and part details before contacting us.
Ordering through authorized retailers may offer additional convenience and faster processing times.
Keep your purchase receipt or original order information handy in case it is needed for warranty or returns.

For more information about our products and services, you can also visit our website: ghpgroupinc.com.